To ensure your first consultation is as smooth and effective as possible, a little preparation can be very helpful.
Dr Nguyen begins every consultation by sitting down to discuss your concerns in detail. This conversation is the foundation of your care and covers:
The physical examination is comprehensive but always gentle. Dr Nguyen uses the latest diagnostic equipment, including paediatric-sized instruments and flexible video endoscopes, which allow both you and him to see high-definition images on a screen.
For children, he uses a "show and tell" approach with distraction techniques and encourages parents to hold younger children for comfort. For adults, a topical anaesthetic spray can be used to ensure total comfort during nasal endoscopy.
After the examination, Dr Nguyen will immediately discuss his findings with you in plain English, using visual aids to help you understand your diagnosis.
He will explain all available treatment options, starting with conservative management whenever appropriate, and answer all of your questions thoroughly.
We encourage you to ask about anything you are unsure of. Good questions to consider are: "What happens if we choose not to treat this condition right now?", "What are all the treatment options available?", and "How long before I can expect to see improvement?".
Dr Nguyen specialises in a child-friendly approach, using the smallest instruments, distraction techniques, and allowing parents to be present and provide comfort at all times. Most parents find the visit is much easier than they anticipated.
If surgery is a potential option, the procedure is discussed in detail, review all risks and benefits, and answer every question you have. You will never be pressured to make an immediate decision.
