Payments for consultations are made at the time of your appointment and can be made in cash or via a card (Credit/debit cards, VISA, Mastercard, AMEX).
SMS texts are sent out 2 business days before you are due to see Dr Nguyen. You can use this service to confirm your appointment. If you need to cancel your appointment, please inform us with more than 1-2 business days notice.
Please arrive 15 minutes before your appointment to fill in the necessary paperwork before you see Dr Nguyen.
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All referrals can be sent to referrals@drthomasnguyen.com.au, please indicate which location you would like to be seen in. Or you can contact the respective office to make your appointment. A reminder SMS will be sent to you 2 business days before your appointment. Please contact us if you wish to cancel or reschedule your appointment.
A referral from your GP, Specialist or Dentist is needed in order to make an appointment. Note that Specialist referrals are only valid for 3 months and so if your condition needs longer term follow up, it is best done with a GP referral.
If you have already done your patient questionaire before your appointment, it will help with the paperwork before your consultation. Otherwise, please arrive 15 minutes before your scheduled appointment to complete this paperwork. Please bring:
Payment for the consultation will be taken at the time of surgery. No deposit is needed beforehand. There is a medicare rebate that will be processed for you at the end of your consultation. Any procedures done (for example, nasendoscopies ear cleans) have full medicare rebates also. Note that private health funds do not pay for consultations, they only cover part of your surgery if it is required.
Dr Nguyen operates at Forster Private Hospital or the George Centre in Gledswood Hills. After your surgery, Dr Nguyen will follow up with you in the original office where you were first seen.
Your information will be shared with the respective Anaesthetist who will then contact you for a review over the phone (usually a few days to 1 week before your surgery). For patients with more complex medical conditions or other comorbidities, an anaesthetic review will be arranged. Patients who are on blood thinners will need to stop this before surgery and the period of cessation will be discussed beforehand. We may also need some patients to get clearance from their other medical specialists (such as your Cardiologist or Haematologist).
When will I be told about fasting times and hospital admission times?
The Hospital where you will have your surgery will contact you one business day before your surgery to inform you of your fasting time and when to arrive to the hospital.
